It is the intent of the Grade Review and Academic Appeal processes to provide a reasonable, efficient, and effective process to facilitate the resolution of matters affecting a student's academic performance and, where relevant, his or her standing in a program. This process applies all Humber postsecondary programs and University of New Brunswick- Humber Collaborative Nursing program.
A Grade Review or Academic Appeal is deemed to be a request to review an academic decision of Humber as a college, and not a complaint against an individual staff member. The academic decisions dealt with through this procedure are:
Note: where readmission to a program has been denied, the student must be able to present, for consideration, evidence of the ability to perform at an acceptable level in the program in question.
The intent of this policy is to allow the student and the Academic School the opportunity to attempt to resolve the issue through the School-Level Academic Appeal process before proceeding to a College-Level Academic Appeal.
A student who wishes a formal review of any of the decisions outlined above should refer to the following sections of this document.
Grade reviews and academic appeals are distinguished as follows:
This section of the appeal policy governs concerns relating to grades assigned for in-course work such as assignments, clinical placements, final examinations, or a final course grade. All issues involving grades must be dealt directly with the School that delivered the course through the processes outlined in this section. There is no further right of appeal of the grade once the school has completed a Formal Grade Review and made a final decision.
This section of the appeals policy governs appeals of an academic decision regarding probation; academic withdrawal and expulsion; appeals relating to academic misconduct; or a request for special consideration on the basis of medical, psychological, or compassionate grounds. The School-Level Academic Appeal allows the School to review the decision and provide the perspective of the School in writing to the student. If a student is not satisfied with this decision, and certain criteria are met, the student may request a College-Level Academic Appeal. Students must appeal the results of the School-Level decision on one or more of the following grounds:
For detailed criteria see Section 18.2.a, Filing an Academic Appeal.
Following the completion of the School-Level Academic Appeal, if a major academic decision is not satisfactorily resolved between the student and the School through that process, or a student who is subject to the Professional Suitability Policy, such as that in existence in the School of Health Sciences, disputes the decision of the School, the student may file a College-Level Academic Appeal through the Office of the Registrar if the student can demonstrate grounds for an appeal in one of the three (3) aforementioned ways. All appeals must be filed within ten (10) business days following the written decision of a Dean or an official designate regarding a School-Level Academic Appeal.
In the event that the academic decision being appealed is not upheld through the Grade Review or Academic Appeal processes, resolutions may include, but are not limited to, student reinstatement or other corrective actions for the benefit of the student, but may not include the awarding of monetary compensation, the arbitrary awarding of a final mark different from that given by the School, or disciplinary action against any employee of Humber arising out of information presented at an academic appeal.
This policy does not apply to conflicts connected with student employment by Humber (other than required work experience components of a program) or actions covered under Humber's Human Rights Policy and Procedure.
All parties to an appeal shall understand that any postponement and/or delay of an appeal, regardless of the stage, may reduce the range of options available to the student.
A student has the right to access a student advisor during the Grade Review and Academic Appeals processes. The function of a student advisor is outlined under the section of this policy titled, “Role of the Student Advisor.” A student may contact an advisor through the Office of the Registrar.
The terms Grade Review and School-Level Academic Appeal refer to the process that a student must initiate within the School before considering a College-Level Academic Appeal by a College-Level Academic Appeal Panel.
Grade Reviews are concerns related to grading of coursework, assignments, clinical placements, examinations, and final course grades. Grade reviews related to grades received in any assessment must be initiated within ten (10) business days after the receipt of the graded work or release of grades.
If a student has questions or concerns regarding a grade on an assignment or test, the student should discuss the matter with the faculty member. The Program Coordinator and/or the Associate Dean may be asked to assist if the faculty member and student are unable to resolve the issue.
Note: If an assignment or test is not normally returned to the student, the School will ensure that the student has the opportunity to review the assignment or test under the supervision of the professor or designate.
If a student is not satisfied with the outcome of the preliminary step toward resolution referenced above, a formal request for a Reassessment of the In-Course Grade may be made. This process applies to major assignments or tests worth at least 20% of the final grade and to cases where a student has failed the assignment or believes there is a major discrepancy of at least 10% between the grade they earned and the grade they feel they should have earned.
In such cases, a student may request a reevaluation of the test or assignment by completing a Request for Reassessment of In-Course Work or Final Exam Form and submitting it to the Associate Dean responsible for the course in question. Forms are available from the Office of the Registrar or on the Academic Regulations webpage.
The Associate Dean will arrange for two professors other than the professor teaching the course to individually reevaluate the assignment/exam/paper, based on established criteria as outlined in the assignment. The original grade/marks by the course professor are to be obscured in the photocopy provided for reevaluation.
The average of the two assessors’ grades will be used as the grade. This grade may stay the same or be lower or higher than the original course grade.
The School shall ensure that the reassessment of the grade is to be completed within ten (10) business days from the submission of the Grade Review unless both parties have mutually agreed to an extension. The assignment of grades is a School-Level decision and a student may not appeal the resulting grade on an individual in-course piece of work except for reasons relating to breach of process in the handling of the Grade Review.
A student has the right to review a final course grade with the professor. A review of the final course grade may be premised on a miscalculation of the final grade or deviation from the evaluation procedures described in the course outline. If a student is not satisfied with the outcome of the review with the professor and/or Program Coordinator, the student may submit a request in writing to the Associate Dean requesting a further review no later than ten (10) business days after the end of the term or training period within which the course or unit of instruction was offered. The request should be submitted on a Request for Review of a Final Grade Form. Forms are available from the Office of the Registrar or found on the Academic Regulations webpage.
The Associate Dean will provide a written decision within ten (10) business days of receipt of the request unless both parties have mutually agreed to an extension. A student may not challenge a final course grade on the basis of an individual in-course piece of work that has or has not previously been re-marked.
The assignment of a final course grade is a School-level decision and may not be appealed to a College-Level Academic Appeal Panel except for reasons relating to breach of process in the handling of the Grade Review. In such cases, the College-Level Academic Appeal must be filed within ten (10) business days of the student’s receipt of the decision of the Final Grade Review.
School-Level Academic Appeals are concerns regarding an academic decision pertaining to probation, academic withdrawal, expulsion, academic misconduct, or special consideration on the basis of medical, psychological, or compassionate grounds.
If a student has a concern relating to any of the issues identified above, the student shall discuss the matter with the responsible professor who shall provide the student with the reasons for the decision. The Program Coordinator may be asked to assist if the professor and student are unable to resolve the issue.
If a student is not satisfied with the outcome of the discussions, the student may initiate a School-Level Academic Appeal by requesting that the Associate Dean responsible for the course or program review the concerns. This request must be initiated, in writing, by the student on a School-Level Academic Appeal form no later than ten (10) business days after the end of the term within which the course or unit of instruction was offered. In this request, the student shall provide any and all documentation, (for example, medical notes or letters) which may impact the resolution of the appeal. Forms are available from the Office of the Registrar or found on the Academic Regulations webpage.
The Associate Dean will review the School-Level Academic Appeal and provide a written decision to the student within ten (10) business days of the receipt of the student’s written request unless both parties have mutually agreed to an extension. It is incumbent upon both parties to make every effort to meet the deadlines.
The Associate Dean or designate is responsible for ensuring that the results and reason(s) of any and all levels of a School-Level Academic Appeal shall be documented and kept on file by the School.
College-Level Academic Appeals normally apply only to academic decisions relating to a School-Level Academic Appeal.
If a major academic decision is not satisfactorily resolved between the student and the School through the School-Level Academic Appeal process, or a student who is subject to a Professional Suitability Policy disputes the decision of the School, the student may file a College-Level Academic Appeal through the Office of the Registrar. All appeals must be filed within ten (10) business days following the written decision of the Dean or designate regarding a School-Level Academic Appeal.
Decisions relating to a Grade Review cannot be appealed to a College Academic Appeal Panel except for reasons relating to breach of process in the handling of the Grade Review. Students must appeal the results of their decision and demonstrate one or more of the following grounds:
College-Level Academic Appeals must be filed in writing to the Office of the Registrar on the Application for a College-Level Academic Appeal Hearing Form. The form is available from the Office of the Registrar or found on the Academic Regulations webpage.
Prior to filing a College-Level Academic Appeal, students are encouraged to consult with a student advisor by contacting the Assistant to the Registrar in the Office of the Registrar.
At the time of filing the appeal, a student must:
Once a formal appeal is filed, the Office of the Registrar shall:
The School will, within a maximum of five (5) business days of the time the Appeal was filed, provide the following to the Office of the Registrar:
Upon receipt of the response from the School, the Office of the Registrar shall distribute the complete package of documentation along with the names of all participants to the student, the Academic Appeal Panel and the School. The student shall have a minimum of five (5) business days to review the School’s submission prior to the Academic Appeal Hearing.
Extension(s) to the above time frames may be granted if extenuating circumstances can be shown. Requests for extension(s) from the student and/or from the School shall be made in writing through the Office of the Registrar to the Chair of the Academic Appeal Panel. The Chair shall respond to the request through the Office of the Registrar.
No new documentation from either the student or the School may be submitted on the day of the scheduled hearing, unless otherwise directed by the Chair of the Academic Appeal Panel, following consultation with the Panel members.
The Office of the Registrar shall be responsible for coordinating all of the activities associated with an Academic Appeal, including but not necessarily limited to:
A student advisor shall be made available to advise the student throughout the process and during the Academic Appeal Hearing. A student may contact an advisor by contacting the Office of the Registrar.
At the request of the student and with their express written permission, the advisor may, on behalf of the student, communicate with the School prior to the scheduled hearing. An advisor will provide guidance or advice but will not represent the student or the School at the Academic Appeal Hearing. An advisor may, with the student’s permission, accompany the student to meeting(s) with School personnel and/or the Academic Appeal Hearing.
Confidential information may at times be shared by the School and/or student with the advisor. The advisor shall respect this confidentiality at all times. It is understood that at no time during either the Grade Review or Academic Appeal stages will the advisor compromise Humber’s academic standards/regulations.
It is assumed that the student will disclose all relevant information to the advisor and that the student shall prepare and present all relevant material to the Academic Appeal Panel. The advisor shall listen to ensure all material is presented fully and fairly.
If the student discloses to the advisor any issues, which, in the advisor’s opinion seem discriminatory or harassing in nature, the advisor is obligated to inform the student of Humber’s Human Rights policy and related procedures.
Should the student elect a representative to present the case at the Appeal Hearing, the student advisor’s role in the preparation for the Appeal shall cease. The representative named by the student may request information regarding college policies and the appeal procedures by contacting the Office of the Registrar.
Humber shall ensure that an Academic Appeal Panel is comprised of five (5) individuals (including the Chair of the Appeal Panel) selected from Schools other than the School in which the student is registered, and the School in which the academic decision being appealed originated, if the two are different.
Humber will designate a cross section of full-time administrators, faculty members, and students to serve on Academic Appeal Panels. Humber provides an orientation to the Panel members to ensure the Academic Appeal Policy and corresponding procedures are correctly administered.
Academic administrators and faculty volunteers shall serve for a three (3) year period. Approved student volunteers shall serve for a period of three (3) years provided they maintain status as a student or have graduated from a program within the last 6 months. Each Academic Appeal Panel will include at least one (1) student and one (1) faculty member.
To ensure consistency of process, each Academic Appeal Panel shall be chaired by the standing Chair(s) designated by Humber.
When a student in a degree program files an academic appeal, the Academic Appeal Panel shall be comprised of individuals actively involved in that level of study.
If deemed relevant by the Academic Appeal Panel, the Chair may invite participation from a relevant professional regulatory body or professional association where the Panel recommends that such participation would provide information required to render an informed and fair decision. Such participation will be disclosed to the appellant prior to the Appeal Hearing.
An Academic Appeal may be dismissed if the student has previously submitted the same, or substantially the same complaint to any other formal College grievance procedure; if the appeal is not timely; if the student has improperly omitted a prior step(s) of the School-Level Academic Appeal process (see Section 18.1.a and Section 18.1.b); or the student has commenced civil or other litigation against Humber on the decision in question.
If the Registrar feels any of these circumstances exist, the Registrar will refer the student’s written Application for a College-Level Academic Appeal and the student’s accompanying written documentation to the Academic Appeal Panel for review. If the Panel agrees that the Appeal is beyond the normal timelines or does not conform to the appeal policy, the Appeal Panel may dismiss the appeal and provide the reasons for the dismissal to the student in writing.
A student may withdraw his or her request for an Academic Appeal prior to the scheduled hearing date.
The student has the right to representation throughout the various stages of the Academic Appeal procedure, as does Humber. The student shall advise Humber of their intent to retain a representative at the time an Academic Appeal is filed. Regardless of the outcome of any Academic Appeal Hearing, any costs incurred by the student as a result of being represented are the sole responsibility of the student. In the event the student retains legal representation, Humber has the option to do the same, at its own expense. Those representing the student and/or Humber shall be allowed to present their client’s case, and may direct questions for clarification through the Chair, once the person providing the information has completed his or her formal presentation.
A student may request a maximum of two people, including the student advisor to accompany them at the Academic Appeal Hearing. A student must indicate if anyone will accompany them at the time an Academic Appeal is filed.
The School will be represented by the Dean and/or the Associate Dean and the Professor directly involved.
Prior to the Academic Appeal Hearing, the Chair of the Appeal Panel will direct the Office of the Registrar to confirm the participants at the hearing with the Academic Appeal Panel, the student and the School.
An Academic Appeal Panel member having any prior knowledge of the student or of the nature and circumstances of the appeal must withdraw from the Panel.
Academic Appeal Hearings shall be conducted in private.
Recording devices are not permitted during an Academic Appeal Hearing.
All information presented and/or discussed at an Academic Appeal Hearing is deemed confidential and the Chair of the Panel will advise participants of their responsibility to maintain the confidentiality of the proceeding.
Once an Academic Appeal Hearing is in session, all participants must remain until all information has been heard and the meeting formally adjourned and/or concluded. A student may request a private caucus prior to make their closing remarks. If requested, all participants will be asked to exit the appeal hearing room for the length of time noted by the Chair.
Witnesses called by either the student or the School shall be dismissed by the Chair of the Academic Appeal Panel once they have presented their information and have been questioned by the other party to the Appeal, and by the Academic Appeal Panel.
The decision of an Academic Appeal Panel shall be by majority vote and is final and binding on all parties. The student and/or School are precluded from seeking subsequent review of the appeal decision under any office, or in accordance with any policy or procedure within Humber.
One copy of all materials presented at an Academic Appeal Hearing shall be kept on file until graduation or seven (7) years from the last date of registration. This material shall be held in the Office of the Registrar.
If two (2) or more formal appeals are submitted at the same time which involve the same or similar questions, the Chair may:
In the event of an Academic Appeal from a group of students, two (2) students, with the written permission of the other members of the group, shall represent the interests of the group at the Academic Appeal Hearing. The decision rendered by the Academic Appeal Panel in a group appeal shall be considered binding on all members of the group identified as students in the appeal.
Note: The Panel has no authority to provide any monetary award, to impose an actual mark, or to reprimand or take disciplinary action against any individual as a result of information presented at an appeal.